Shipping Policy
Shipping Information
No matter where you are located, our goal is to provide you with the best possible shipping solutions. We provide delivery services to hundreds of customers worldwide every day and are committed to delivering the highest standard of service experience to you.
A. Order Delivery Timeline (Consists of two parts):
A. Order Processing Time: 3–7 days
Shipping Transit Time: 14–30 days
B. Shipping Method: YunTu
C. Shipping Fees: Based on product weight
Deliveries may be delayed due to exceptional weather conditions, flight delays, emergencies at the delivery location or destination, and other factors beyond the control of CURE PLANETA.
Frequently Asked Questions (FAQ)
What are the delivery options?
We offer standard shipping and express shipping. The warehouse will select the appropriate shipping method based on the weight of the package and the destination region of the related order.
How long does standard shipping take?
If there are no delays, standard delivery typically takes approximately 15-45 business days.
Can I view the shipping fees before confirming my order?
Yes, when you add products to your cart, the system will calculate the shipping fees directly on the checkout page.
Do I need to pay taxes?
Tax rules vary by region. Specific information is displayed on the website page.
When will my order be delivered?
Confirmed orders will be processed and shipped within 7 business days. When your order is ready to ship, you will receive a notification via email.
Contact Us
For more information, please contact us at cureplaneta@gmail.com.